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Problems in the analysis of requirements often lead to failures when developing software systems. This problem is nowadays being faced by requirements engineering. The early involvement of all kinds of stakeholders in the development of such a system and a structured process to elicitate and analyse requirements have made it a crucial factor as a first step in software development. The increasing complexity of modern softwaresystems though leads to a rising amount of information which has to be dealt with during analysis. Without the support of appropriate tools this would be almost impossible to do. Especially in bigger projects, which tend to be spatially distributed, an effective requirements engineering could not be implemented without this kind of support. Today there is a wide range of tools dealing with this matter. They have been in use since some time now and, in their most recent versions, realize the most important aspects of requirements engineering. Within the scope of this thesis some of these tools will be analysed, focussing on both the major functionalities concerning the management of requirements and the repository of these tools. The results of this analyis will be integrated into a reference model.
In the last years the e-government concentrated on the administrative aspects of administrative modernisation. In the next step the e-discourses will gain in importance as an instrument of the public-friendliness and means of the e-democracy/e-participation. With growing acceptance of such e-discourses, these will fastly reach a complexity, which could not be mastered no more by the participants. Many impressions, which could be won from presence discussions, will be lacking now. Therefore the exposed thesis has the objective of the conception and the prototypical implementation of an instrument (discourse meter), by which the participants, in particular the moderators of the e-discourse, are capable to overlook the e-discourse at any time and by means of it, attain their discourse awareness. Discourse awareness of the present informs about the current action in the e-discourse and discourse awareness of the past about the past action, by which any trends become visible. The focus of the discourse awareness is located in the quantitative view of the action in the e-discourse. From the model of e-discourse, which is developed in this thesis, the questions of discourse awareness are resulting, whose concretion is the basis for the implementation of the discourse meter. The discourse sensors attached to the model of the e-discourse are recording the actions of the e-discourse, showing events of discourse, which are represented by the discourse meter in various forms of visualizations. The concept of discourse meter offers the possibility of discourse awareness relating to the present as monitoring and the discourse awareness relating to the past as query (quantitative analysis) to the moderators of the e-discourse.