004 Datenverarbeitung; Informatik
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In the age of Web 2.0 the internet as a platform to provide services or sell goods gained more attention in companies. Especially for customer support customer forums can be a useful tool for companies. By providing customer forums, companies can reduce their support costs dramatically. Nevertheless, it is often difficult for companies to measure the success of customer forums. In the research literature the determinants of success of customer forums have seldom been studied. The purpose of this bachelor thesis is to fill this research gap by applying the model of Lin and Lee to measure the success of online-communities on customer forums. In addition, metrics for measuring the success of this model are discussed. The discussion of this topic leads to the conclusion that the model of Lin and Lee is mostly applicable for customer forums, and provides a useful approach to measuring suc-cess both in theory and in practice. This could be demonstrated by the example of the 1&1 customer forum. The metrics that were found in the theoretical part were quite relevant in practice. Nevertheless, future research should focus more on monetary indicators to also make success of customer forums financially assessable.
In the last few years, information technology experienced a great increase. People and Enterprises are able to exchange information through the development of the Web 2.0 to the Social Web. Social Networks like Facebook or Xing, blogs from known and unknown people or the many discussion forums are common platforms where people have the opportunity to share and exchange information. Enterprises and people have to accept this fact and development. The reputation is also influenced by the overabundance of information. The result of this development is the digital reputation, which extend the entire reputation. Everyone who is looking for an order or a job can assume that his orrnher name will be "googled", whether he or she is a part of an internet branch or not. Every information is available through search engines. Just a quick look at the Facebook or Xing profile is needed to get a brief impression of someone. The communications expert Klaus Eck said that someone who takes the internet seriously will get a benefit for the development of his digital reputation. This research work will show you through a self made questionnaire what is seen as positive and negative influences on the reputation in Social Networks and how the digital reputation impacts the entire reputation.
The animation of models has become an important part in different areas of everyday life. It is a demanding task for computer graphics to generate
a natural deformation of organic models. Skinning is a common method to animate models without animating each vertex individually. The skin of the model deforms automatically by manipulating individual bones of a skeleton.
This bachelor thesis deals with the most common algorithm, linear blend skinning and aims to find some optimizations regarding the visual effect
and performance. Additionally it presents certain instancing methods which are combined with the skinning methods in the application to show the advantages and disadvantages of the latter.
New techniques concerning the automatic identification of objects (Auto-ID) show unique potential for being used in the economy. This paper focuses on the technology of Radio Frequency Identification (RFID) and examines its uses and potentials regarding selected economic sectors. In the course of this paper, RFID will be directly compared to the bar code, the currently most prevalent system for object identification in the economy. To this end, the different basic modes of operation of both technologies will be introduced, and differences between their technical realizations will be brought to light. Moreover, this paper distinguishes and evaluates both technologies with regards to their potential use in three different branches of industry. Their differentiation provides the basis for determining and evaluating the RFID technology- probability of replacing the bar code in the consumer goods sector, the logistic sector, and the pharmaceutic sector.
Simulation of fractures
(2014)
Real-time computing often avoids the simulation of fractures due to its complexity. The field of engineering science provides methods to create these simulations to improve games and other applications. Steadily rising computer capacities allow suitable simulations on a real-time basis and make this aspect increasingly interesting. The topic and aim of this research is to simulate fractures of stiff bodies. The primary objective is the physical plausibility and performance of the application. This thesis analyses the potential of computer science to realize the simulation of fractures.
Three existing as well as one self-created were implemented and analysed. The works "Real time simulation of deformation and Fracture of stiff material" from Müller et al., "real time simulation of Brittle Fracture using Modal analysis" from Glondu et al. and "Fast and Controllable simulation of the Shattering of Brittle Objects" from Smith et al. form the basis of this thesis. The introduced methods use different computation of forces and fractures. The developed procedure uses the idea of generating secondary breaks. The approaches were implemented based on the Bullet physics-engine. The results of the work show that physically based breaks are realizable on a real-time basis.
The analysis of the physical methods demonstrates that their performance mainly depends on the constitution of the used objects. This thesis shows that the further investigation of this topic can discover new possibilities. The improvement of the realism in virtual worlds can be achieved by executing physically plausible methods.
A guideline for the examination of business models is developed in this research project and M.Sc. study, focusing on young, innovative enterprises ("start-ups"). Start-ups often start to operate in uncertainty and tentativeness. To forecast the success of such an enterprise is therefore today hardly possible by means of quantitative data. The evaluation of innovative business models ("Business Model Check") today is a gap in Business Administration and Management studies.
Entscheidungsverhalten unter Unsicherheit mit Berücksichtigung von Persönlichkeitseigenschaften
(2014)
The subject of this Bachelor Thesis is the research of decision-making in consideration of personal characteristics. One part of this thesis should analyze the uncertainty and the risk of decision-making and explain which differences a decision-maker is faced with. The other part should compare different groups of people and point out that these groups are faced with different problems in their decision making process. The differences in these groups are based on demographical and personal characteristics, such as the type of profession or the level of knowledge. The conclusion of this paper is to assign different types of heuristics, logics, theories and other decision-supporting tools to the different groups of people.
Aufgrund des branchenweiten Bedarfs den Konkurrenzkampf zu umgehen, entwickelten Kim und Mauborgne die Blue Ocean Strategy, um neue Märkte zu ergründen. Diese bezeichnen sie als einzigartig. Da jedoch weitere Strategien zur Ergründung neuer Märkte existieren, ist es das Ziel dieser Arbeit herauszufinden, anhand welcher Charakterisierungsmerkmale die Blue Ocean Strategy als einzigartig angesehen werden kann.
Die Strategie von Kim und Mauborgne soll daher mit Schumpeters schöpferischen Zerstörung, Ansoffs Diversifikationsstrategie, Porters Nischenstrategie und Druckers Innovationsstrategien verglichen werden. Für den Vergleich werden die Charakterisierungsmerkmale herangezogen, nach denen Kim und Mauborgne die Blue Ocean Strategy als einzigartig beurteilen. Auf Basis dieser Kriterien wird ein Metamodell entwickelt, mit dessen Hilfe die Untersuchung durchgeführt wird.
Der Vergleich zeigt, dass die Konzepte von Schumpeter, Ansoff, Porter und Drucker in einigen Kriterien der Blue Ocean Strategy ähneln. Keine der Strategien verhält sich jedoch in allen Punkten so wie das Konzept von Kim und Mauborgne. Während die Blue Ocean Strategy ein Differenzierung und Senkung der Kosten anstrebt, orientieren sich die meisten Konzepte entweder an einer Differenzierung oder an einer Kostenreduktion. Auch die Betretung des neuen Marktes wird unterschiedlich interpretiert. Während die Blue Ocean Strategy auf einen Markt abzielt, der unergründet ist und somit keinen Wettbewerb vorweist, werden bei den anderen Strategien oft bestehende Märkte als neu interpretiert, auf denen das Unternehmen bisher nicht agiert hat. Dies schließt die vorherige Existenz der Märkte jedoch nicht aus.
Auf Basis der durch den Vergleich gezogenen Erkenntnisse, kann somit die Blue Ocean Strategy als einzigartig bezeichnet werden.
This thesis imparts a general view of the mechanics and implementation of latest voxelization strategies using the GPU. In addition to established voxelization procedures using the rasterization pipeline, new possibilities arising from GPGPU programming are examined. On the basis of the programming language C++ and the graphics library OpenGL the implementation of several methods is explained. The methods are compared in terms of performance and quality of the resulting voxelization and are evaluated critically with regards to possible use cases. Furthermore, two exemplary applications are detailed that use a voxelized scene in such a way that the augmentation of established techniques of real time graphics are facilitated. To this end, the concepts and the implementations of Transmittance Shadow Mapping and of Reflective Shadow Mapping utilizing a voxel based ambient occlusion effect is explained. Finally, the prolonging relevance of voxelization is put into prospect, by addressing latest research and further enhancements and applications of the presented methods.