The aim of this paper is to identify and understand the risks and issues companies are experiencing from the business use of social media and to develop a framework for describing and categorising those social media risks. The goal is to contribute to the evolving theorisation of social media risk and to provide a foundation for the further development of social media risk management strategies and processes. The study findings identify thirty risk types organised into five categories (technical, human, content, compliance and reputational). A risk-chain is used to illustrate the complex interrelated, multi-stakeholder nature of these risks and directions for future work are identified.

Modeling and publishing Linked Open Data (LOD) involves the choice of which vocabulary to use. This choice is far from trivial and poses a challenge to a Linked Data engineer. It covers the search for appropriate vocabulary terms, making decisions regarding the number of vocabularies to consider in the design process, as well as the way of selecting and combining vocabularies. Until today, there is no study that investigates the different strategies of reusing vocabularies for LOD modeling and publishing. In this paper, we present the results of a survey with 79 participants that examines the most preferred vocabulary reuse strategies of LOD modeling. Participants of our survey are LOD publishers and practitioners. Their task was to assess different vocabulary reuse strategies and explain their ranking decision. We found significant differences between the modeling strategies that range from reusing popular vocabularies, minimizing the number of vocabularies, and staying within one domain vocabulary. A very interesting insight is that the popularity in the meaning of how frequent a vocabulary is used in a data source is more important than how often individual classes and properties arernused in the LOD cloud. Overall, the results of this survey help in understanding the strategies how data engineers reuse vocabularies, and theyrnmay also be used to develop future vocabulary engineering tools.

Large amounts of qualitative data make the utilization of computer-assisted methods for their analysis inevitable. In this thesis Text Mining as an interdisciplinary approach, as well as the methods established in the empirical social sciences for analyzing written utterances are introduced. On this basis a process of extracting concept networks from texts is outlined and the possibilities of utilitzing natural language processing methods within are highlighted. The core of this process is text processing, to whose execution software solutions supporting manual as well as automated work are necessary. The requirements to be met by these solutions, against the background of the initiating project GLODERS, which is devoted to investigating extortion racket systems as part of the global fiσnancial system, are presented, and their fulσlment by the two most preeminent candidates reviewed. The gap between theory and pratical application is closed by a prototypical application of the method to a data set of the research project utilizing the two given software solutions.

We present the conceptual and technological foundations of a distributed natural language interface employing a graph-based parsing approach. The parsing model developed in this thesis generates a semantic representation of a natural language query in a 3-staged, transition-based process using probabilistic patterns. The semantic representation of a natural language query is modeled in terms of a graph, which represents entities as nodes connected by edges representing relations between entities. The presented system architecture provides the concept of a natural language interface that is both independent in terms of the included vocabularies for parsing the syntax and semantics of the input query, as well as the knowledge sources that are consulted for retrieving search results. This functionality is achieved by modularizing the system's components, addressing external data sources by flexible modules which can be modified at runtime. We evaluate the system's performance by testing the accuracy of the syntactic parser, the precision of the retrieved search results as well as the speed of the prototype.

Autonomous systems such as robots already are part of our daily life. In contrast to these machines, humans an react appropriately to their counterparts. People can hear and interpret human speech, and interpret facial expressions of other people. This thesis presents a system for automatic facial expression recognition with emotion mapping. The system is image-based and employs feature-based feature extraction. This thesis analyzes the common steps of an emotion recognition system and presents state-of-the-art methods. The approach presented is based on 2D features. These features are detected in the face. No neutral face is needed as reference. The system extracts two types of facial parameters. The first type consists of distances between the feature points. The second type comprises angles between lines connecting the feature points. Both types of parameters are implemented and tested. The parameters which provide the best results for expression recognition are used to compare the system with state-of-the-art approaches. A multiclass Support Vector Machine classifies the parameters. The results are codes of Action Units of the Facial Action Coding System. These codes are mapped to a facial emotion. This thesis addresses the six basic emotions (happy, surprised, sad, fearful, angry, and disgusted) plus the neutral facial expression. The system presented is implemented in C++ and is provided with an interface to the Robot Operating System (ROS).